SACAT can review many decisions made by Housing SA.
SACAT reviews decisions of Housing SA where:
- the decision relates to an assessment of a person’s housing needs or position
- a person has applied to Housing SA for housing assistance, priority housing, rent assistance or other rent or bond concessions
- the decision affects a tenant of Housing SA or arises under a tenancy agreement where Housing SA is the landlord.
SACAT does not deal with:
- complaints about neighbours
- complaints about the policies of Housing SA or the Government
- complaints about the behaviour of Housing SA or Government staff ( as distinct from decisions made by them)
- any housing case which is being or can be dealt with by SACAT under the Residential Tenancies Act
- Any case which is the subject of proceedings before another tribunal or court.
Before applying to SACAT for a review of a Housing SA decision, you must:
- Apply to Housing SA for an internal review of the decision
- Check with Housing SA about the time limit within which an application to SACAT can be made.
Organisations that may be able to assist you with Housing SA reviews: