SACAT currently has all reception desks open. The majority of hearings will be conducted by telephone or video.

In a small number of cases, only in accordance with public health information and if social distancing is available, SACAT may determine that it will be preferable for there to be physical attendance at SACAT.

Please do not attend at SACAT if you have any cold or flu like symptoms and seek a COVID test immediately.

While face masks are not mandatory in indoor settings, you are encouraged to wear a mask in shared areas such as waiting areas, where social distancing is not possible, or when vulnerable people are present.

SACAT requires all attendees to scan in using our QR code or provide details for contract tracing records as part of providing a COVID safe environment .

If you have documents to submit, please email the documents to

For assistance with lodging online applications, please call 1800 723 767 and SACAT staff will assist over the telephone.