SACAT can review many decisions made by community housing providers under the Community Housing Providers (National Law) (SA) Act 2013.

Types of decisions SACAT can review

SACAT reviews decisions made by registered community housing providers about:

  • an assessment of financial or other circumstances (including eligibility for a benefit or concession)
  • allocation of any premises or transfer to other premises
  • the state, condition, modification or improvement of premises
  • the calculation or imposition of any rent, levy, charge or subsidy (except those arising under the tenancy agreement)
  • termination of membership of a community housing provider
  • your occupation or use of premises
  • refusal of an application for membership.

SACAT does not deal with cases that do not relate to the occupation (or potential occupation) of community housing.

SACAT is required to deal with some cases under the Residential Tenancies Act rather than as a community housing review.

Registered community housing providers, cooperatives and associations

A list of community housing providers registered under National Law can be found on the National Regulatory System - Community Housing website.

If your community housing provider is not on this list, you may still have the right to apply to SACAT for a review.

Some housing cooperatives and housing associations are not yet registered under the National Law. They are still regulated under the SA Cooperative and Community Housing Act 1991.

Check the list of registered housing cooperatives and the list of registered housing associations.

If you don't know whether your housing provider meets any of the above requirements, you can contact SA Housing Authority.

SACAT may deal with applications for review of decisions by registered housing cooperatives and registered housing associations. Decisions that can be reviewed are similar to those for community housing providers (but not identical).

Contact SACAT if you require further information.

< Back to the A-Z list of decisions we can review

Before applying to SACAT for a review of a decision:

  • have a copy of the decision which you want to challenge – you should include this with your application
  • ensure you are ready to pay the required fee for making an application.

1. Start an online application.

2. In the keyword field type the words 'child safety’ as shown below.

3. Scroll down to select the correct application type as per step 3. If you are not sure you have selected the correct application type, you can hover over the ‘question mark’ on the right-hand side to see a brief description.

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4. Attach a copy of the decision you are seeking to review. You can do this by either:

  • uploading a copy of the decision with your online application
  • emailing the decision to us at sacat@sa.gov.au
  • post the decision to us at GPO Box 2361 Adelaide SA 5001.

You will need to quote your tracking code or file number when sending any correspondence to SACAT.

There is a filing fee applicable for this type of application.

Payment can be made online by credit card at the time of completing the online form, or by using one of the other options outlined in the payment section of the application form.

Current fees and information about payment methods and fee waiver options

I need more help

If you have further questions call SACAT on 1800 723 767.

A staff member from SACAT can also help you complete your application over the phone.

< Back to the A-Z list of decisions we can review