SACAT can review certain decisions made under the Health and Community Services Complaints Act 2004.

Types of decisions SACAT can review

SACAT can review decisions and reports made by the Health and Community Services Complaints Commissioner including:

  • any aspect of the Commissioner's procedures relating to the preparation of a report that is not procedurally fair
  • a decision of the Commissioner to make an order or publish a report in relation to a person who has provided a health service.

Applying for a review

An application for review of a report preparation procedure must be made within 14 days of the service provider receiving a copy of the report.

An application for review of a decision of the Commissioner to make an order or publish a statement must be made within 1 month of the person being notified of the action.

Before applying to SACAT for a review of a decision you must:

  • have a copy of the decision which you want to challenge – you should include this with your application
  • ensure you are ready to pay the required fee for making an application.

1. Start an online application

2. In the keyword field within Step 2 type the word ‘Health and community’ as shown below and then scroll down to select the correct application type.

3. Attach a copy of the decision you are seeking to review. You can do this by either:

  • uploading a copy of the decision with your online application
  • emailing the decision to us at sacat@sa.gov.au
  • post the decision to us at GPO Box 2361 Adelaide SA 5001.

You will need to quote your tracking code or file number when sending any correspondence to SACAT.

There is a filing fee applicable for this type of application.

Payment can be made online by credit card at the time of completing the online form, or by using one of the other options outlined in the payment section of the application form.

Current fees and information about payment methods and fee waiver options

I need more help

If you have further questions call SACAT on 1800 723 767 (menu option 4 then option 6).

A staff member from SACAT can also help you complete your application over the phone

< Back to the A-Z list of decisions we can review