SACAT can review certain decisions made under the Water Industry Act 2012.

Types of decisions SACAT can review

SACAT can review the following decisions made by the Essential Services Commission:

  • issuing or varying the terms or conditions of a water industry entity's licence
  • transferring a water industry entity's licence
  • refusing an application for a water industry entity licence
  • suspending or cancelling a water industry entity's licence.

SACAT can review a decision of an Authorised Officer to issue an enforcement notice to secure compliance with a requirement imposed by or under the Act

SACAT can also review a decision of the Technical Regulator to issue a direction to a person under the Act.

Applying for a review

Generally, an application for review of a decision must be lodged within 14 days of the making of the decision.

Before applying to SACAT for a review of a decision you must:

  • have a copy of the decision which you want to challenge – you should include this with your application
  • indicate whether you are seeking a stay pending the review on the application form
  • ensure you are ready to pay the required fee for making an application.

1. Start an online application.

2. In the keyword field type the word ‘water’ as shown below.

3.Scroll down to select the correct application type as per step 3. If you are not sure you have selected the correct application type, you can hover over the ‘question mark’ on the right-hand side to see a brief description.

4. Attach a copy of the decision you are seeking to review. You can do this by either:

  • uploading a copy of the decision with your online application
  • emailing the decision to us at
  • post the decision to us at GPO Box 2361 Adelaide SA 5001.

You will need to quote your tracking code or file number when sending any correspondence to SACAT.

There is a filing fee applicable for this type of application.

Payment can be made online by credit card at the time of completing the online form, or by using one of the other options outlined in the payment section of the application form.

Current fees and information about payment methods and fee waiver options

I need more help

If you have further questions call SACAT on 1800 723 767 (menu option 4 then option 5 - for reviews of government decisions).

A staff member from SACAT can also help you complete your application over the phone.

< Back to the A-Z list of decisions we can review