The most common dispute at the end of a tenancy or agreement is a claim on the bond or a claim for compensation by a landlord or proprietor because a tenant or resident has not returned the property in an appropriate condition when moving out.
Claims can include:
- rent
- water
- cleaning and rubbish removal
- repairs.
If the security bond has not been refunded after the tenancy has ended, the tenant or resident can apply to SACAT for an order that the bond be repaid.
In general, the same kinds of disputes may arise at the end of a residential parks agreement.
Abandoned property
If a tenant or resident abandons a property before the end of a tenancy or agreement, leaving possessions at the property, there may be a dispute about how those possessions are dealt with. SACAT can deal with disputes regarding abandoned property.
SACAT can also deal with disputes about abandoned dwellings in residential parks.
Databases
The Residential Tenancies Act 1995 was recently amended to include rules about what information can be placed on databases about tenants, when that information must be updated and when it must be removed.
SACAT can deal with disputes about database entries for a tenancy.
Apply to SACAT
All applications to SACAT are made online. You can use a computer, tablet or smart phone.
The application form will prompt you for the information we need.
If you make a SACAT Online Services account, you can return to your application at any time to provide more information or documents before submitting it.
If you are unable to complete the form online, you can contact the Tribunal for assistance on 1800 723 767 and a staff member may assist you complete the form by telephone.
You can also visit SACAT’s offices at Level 4 or 7, 100 Pirie Street, and use a computer at one of SACAT’s public kiosks where staff may also provide assistance.
